Description

Deliver technology solutions for Medical Affairs functions to meet critical business needs.

Responsibilities

• Serve as the functional subject matter specialist for Medical Affairs Information Management Systems.
• Collect and manage user, functional, and technical requirements for Cell Therapy business areas.
• Evaluate internal and external solutions to recommend business process automation and digital improvements.
• Manage application configuration changes following IT Change Management and GxP Change Control procedures.
• Troubleshoot technical issues and provide day-to-day application support alongside managed service teams.

Required Skills

• 8+ years of experience working with medical affairs information systems.
• Hands-on experience with Veeva, Salesforce, and iEnvision.
• Experience with end-to-end IT software and systems solution delivery from conception through production support.
• Proficiency in Agile methodologies including SAFe, Scrum, and Kanban.
• Working knowledge of IT Security, IT Operations, and IT Service Desk protocols.
• Understanding of security and privacy regulations, GDPR, and audit/CAPA management.
• Experience with real-world data integration and related analytics.
• Ability to document resolutions and support processes in IT Service Management knowledgebases.

Preferred Skills

• Computer System Validation (CSV) and GAMP5 experience.

Key Skills

Education

Any Gradute