Description

Design and implement end-to-end customer experience solutions using Adobe cloud technologies, covering Web, Email, and SMS touchpoints. You will collaborate with the OmniChannel Customer Experience team to provide technical solutions, support Agile development and rollout, and create technical documentation using Visio, Lucidchart, or PowerPoint.

This role is on-site.

Responsibilities

• Design omni-channel customer experiences across Web, Email, and SMS.
• Collaborate with the OmniChannel team to deliver technical solutions.
• Support development, testing, and rollout using Agile methodology.
• Create technical documentation using Visio, Lucidchart, or PowerPoint.

Required Skills

• 5+ years of experience in application architecture.
• Deep experience with Adobe Experience Manager, Adobe Campaign Manager, and Adobe Experience Platform.
• Expertise in data model design, data pipelines, and data flows.
• Hands-on experience with APIs and integrations.
• Proficiency with MuleSoft, Snowflake, and AWS.
• Experience with Google Analytics.
• Strong technical communication and presentation skills.

Preferred Skills

• Experience with Adobe cloud technologies in a large-scale enterprise environment.
• Background in customer experience data strategy.

Key Skills

Education

ANY GRADUATE