Description
Lead the design and delivery of complex chatbot, voicebot, and generative AI solutions for global markets.
Responsibilities
- Design complex architectures on multi or hybrid cloud platforms using serverless and out-of-the-box managed solutions.
- Supervise a small team of associates, providing technical mentorship, coaching, and performance management.
- Define system requirements in close collaboration with business partners and stakeholders.
- Build and operate continuous delivery frameworks and act as a CI/CD subject matter expert.
- Design scalable event-based architectures and optimized SQL/NoSQL database schemas.
Required Skills
- 9-15 years of experience in software development and technical leadership.
- Proven experience delivering enterprise solutions for Chatbots, Voicebots, or Generative AI.
- Hands-on experience with multi/hybrid cloud technologies including GCP or AWS.
- Deep expertise in the Artificial Intelligence (AI) domain.
- Strong proficiency in designing SQL and NoSQL databases.
- Experience implementing Test Driven Development (TDD) and Agile methodologies.
- Background in managing and growing client accounts through technical consultancy.
- Experience with event-based architecture design.
- Strong stakeholder management and ability to prioritize tasks across multiple teams.
Preferred Skills
- Experience with GraphQL, document processing techniques, or RPA solutions.
- Background in delivering total experience transformation to drive business outcomes.