Description

You manage account reconciliations, collections, and transaction processing to ensure timely receivables.

Responsibilities

• Monitor assigned accounts using daily ageing reports to manage collections and customer reconciliations.
• Execute outbound and inbound collection calls and follow up on payment arrangements to meet due dates.
• Resolve client-billing problems, process refunds, and manage account adjustments or unapplied credits.
• Liaise between customers, sales, billing, and internal departments to resolve transaction issues.

Required Skills

• 5+ years of experience in transaction processing or collections.
• Proficiency in account reconciliation and resolving billing discrepancies.
• Experience with aging reports and dunning processes.
• Experience following Standard Operating Procedures (SOP).
• Knowledge of internal and external audit compliance and documentation.
• Ability to manage professional communication with Sales and Operations departments.

Preferred Skills

• Experience in process improvement implementation.

Key Skills

Education

Any Gradute