Description

You will support business process analysis and testing for the implementation of a benefits calculator for North Carolina citizens.

Responsibilities

• Identify and document current and future state process workflows and data flows.
• Develop Visio documents, including entity relationship diagrams, data dictionaries, and system context diagrams.
• Modify, document, and review business requirements, functional requirements, and technical specifications.
• Execute change control on approved project documents and perform gap analysis.
• Assist in functional and integrated testing, including providing UAT support and developing test case scenarios.
• Collaborate with project managers, developers, vendors, and end-users to ensure application designs meet business requirements.

Required Skills

• 5+ years of experience in business analysis and requirement documentation.
• Experience documenting functional requirements and technical specifications for new and existing applications.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with UAT support and developing test case scenarios using DHHS methodology.
• Strong understanding of Software Development Lifecycle (SDLC) concepts and processes.
• Experience using N.C. Department of Information Technology tools and templates.
• Ability to manage complex assignments with multiple work streams and competing timelines.
• Knowledge of IT Service Management best practices and principles.
• Experience working within an Agile methodology.

Key Skills

Education

Any Graduate