Description

You will bridge business needs and technical solutions as a Senior Business Analyst.

This role is hybrid.

Responsibilities

• Gather requirements and model business processes.
• Manage stakeholders and perform gap analysis.
• Translate needs into user stories and functional specifications.
• Coordinate User Acceptance Testing (UAT) and support solution delivery.

Required Skills

• 8+ years of experience bridging business needs to technical solutions.
• Expertise in requirements elicitation, stakeholder management, and business process modeling.
• Hands-on experience with CRM platforms, specifically Microsoft Dynamics 365 and/or Salesforce.
• Strong SQL skills for querying, data validation, and analytical reporting.
• Proficiency in Agile (Scrum/Kanban), Waterfall, and SDLC documentation.
• Experience documenting BRDs, FRDs, and functional specifications.
• Familiarity with tools like Jira, Confluence, Azure DevOps, and Visio.
• Understanding of APIs, ETL, and Data Warehousing concepts.

Preferred Skills

• Experience with Power BI or Tableau for data visualization.
• Domain knowledge in Finance.

Key Skills

Education

Any Graduate