Description

You will lead business analysis efforts within the P&C Insurance domain, managing teams and implementing Policy and CRM processes for Commercial Lines.

This role is hybrid.

Responsibilities

• Manage and lead business analysis teams and processes.
• Design and implement Policy and CRM processes for Commercial Lines insurance.
• Execute Salesforce configurations and process automation.
• Perform data analysis and reporting using SQL.

Required Skills

• 12+ years of experience as a Business Analyst in P&C Insurance.
• 2+ years of experience in a Manager or Leadership role for BAs.
• 3+ years of experience working with Salesforce (Financial Services Cloud, Service Cloud, Experience Cloud, or Sales Cloud).
• Proficiency in ADO and ServiceNow.
• Strong SQL skills for data extraction and analysis.
• Expertise in Commercial Lines insurance policy and CRM workflows.
• Hands-on experience with Salesforce process automation.
• Working knowledge of Waterfall and Agile-Scrum methodologies.

Preferred Skills

• Salesforce Administrator or Business Analyst Certification.
• Knowledge of APIs, Web Services, and ETL tools for Salesforce integration.

Key Skills

Education

Any Gradute