Description

Must Have

• 3+ years experience implementing solutions to tackle various business challenges, with extensive expertise using Microsoft's Power Platform, including Power BI, Power Pages, and Copilot Studio
• Ability to react/produce in an Agile project atmosphere.
• Business Requirements Documentation (BRD)
• Data Mapping
• pega cloud
• Pega support

Nice To Have

• 3+ years of experience with API/REST web services and data sources
• Ability to create action filters, parameters, and calculations for preparing dashboards and worksheets in Tableau.
• Agile Methodology,Agile Scrum Development,Amazon Elastic Compute Cloud (Amazon EC2),Analytical Thinking,API Testing,Apple Mac OS,Application Testing,Atlassian JIRA,Automated Regression Testing,Automated Testing,Azure Devops,Back-End Development,Banking Systems,Behavior-Driven Development (BDD),Bugzilla,Business,Business Analysis,Business Applications Development,CI/CD,CI Pipeline,Cloud Applications,Cloud Testing,Continuous Testing,C

JOB DESCRIPTION

We are seeking a Senior Business Analyst with strong experience in Distrubited Energy Services (DES), Customer Project Managment System (CPMS), PowerClerk, Project Center, Sales Force, Pega Cloud, enterprise requirements gathering, and high-quality technical documentation (including BRDs/FRDs). This role works closely with Product Owners (PO)/ business stakeholders and will collaborate with architects, developers, and QA teams to deliver scalable workflow and case-management solutions.

• Lead requirements gathering, analysis, and documentation (BRD, FRD, user stories, acceptance criteria).
• Work with Product Owners, developers to translate business needs into Pega case types, workflows, rules, integrations, and UI requirements.
• Diagnose functionatlities within our system applications and help provide trouble shooting and resolution support.
• Create process flows, data maps, wireframes, and interface specifications using Visio, Lucidchart, Miro, or similar tools.
• Produce clear technical documentation including SDDs, SOPs, user guides, and traceability matrices. 
• Support release nights and UAT planning, test case validation, defect triage, and go-live readiness.
• Perform data analysis (SQL, Excel Power Query/Pivot) to validate requirements, reporting needs, and system outputs.
• Collaborate in Agile (Scrum/Kanban) ceremonies using Jira or Azure DevOps

Key Skills

Education

Bachelor's degree