Description

You will drive business process optimization and system alignment across core business functions.

Responsibilities

• Drive the roadmap for business process automation related to subscription functions and Quote to Cash.
• Gain cross-functional alignment across product, sales ops, finance, legal, and operations teams.
• Plan, implement, and monitor business process changes for assigned projects.
• Analyze complex business problems across end-to-end processes involving CPQ, Subscription Management, and ERP.
• Assume a hands-on role in testing solutions, validating specifications, and communicating issues to the team.

Required Skills

• 10+ years of experience in a process analyst role, including substantial experience in Enterprise Applications (e.g., eCommerce, Salesforce, ERP, Zuora).
• Strong knowledge of enterprise CRM, CPQ, Order to Cash, SaaS/Cloud applications.
• Good understanding of business processes including CPQ, eCommerce, Contract, Subscription, ERP, Entitlement, and Fulfilment systems.
• Strong analytical skills to collect, study, and interpret complex data.
• Familiarity with process mapping and modeling techniques.
• Proficiency with SFDC CPQ, Contracts, and CRM modules.
• Experience using Google Workplace (Gmail, Sheets, Docs, Slides, calendar) and MSFT Office Application Suite.
• Strong communication and presentation skills to convey process changes and recommendations.

Key Skills

Education

Bachelor's degree