Description

You bridge business needs and technical solutions as a Senior Business Analyst.

Responsibilities

• Gather requirements and manage stakeholders across product, development, QA, and data teams.
• Model business processes, define user stories, and perform gap analysis.
• Translate business needs into functional specifications, BRDs, and FRDs.
• Coordinate User Acceptance Testing (UAT) and ensure technical deliverables meet business objectives.

Required Skills

• 8+ years of experience in Business Analysis.
• Expertise in requirements elicitation, business process modeling, and user stories.
• Hands-on experience with CRM platforms, specifically Microsoft Dynamics 365 and/or Salesforce.
• Strong SQL skills for querying, data validation, and analytical reporting.
• Proficiency in documentation, including BRDs, FRDs, and data dictionaries.
• Experience with Agile (Scrum/Kanban) and Waterfall methodologies.
• Familiarity with APIs and ETL processes.
• Proficiency in Excel and SSMS.

Key Skills

Education

Any Gradute