Description

You will provide advanced functional and operational support for SAP PP QM within a manufacturing context, ensuring SLA compliance and high-quality service delivery for SAP EWM AMS operations.

This role is on-site.

Responsibilities

• Manage incident, problem, change, and release activities adhering to ITIL standards.
• Conduct root cause analysis and implement permanent fixes for recurring operational issues.
• Validate and document processes and configurations during vendor transitions, establishing governance frameworks.
• Drive continuous process improvements and identify automation opportunities to enhance service efficiency.

Required Skills

• 5+ years of professional experience.
• Proficiency in SAP S/4HANA, PP, QM, TM, and ECC systems.
• Experience handling interfaces between ECC and S/4HANA systems and third-party integrations.
• Support SAP PP QM configuration and customizations, including integrations with 3PL systems.
• Familiarity with client business processes in Healthcare Industry for Discrete, PP-PI & REM manufacturing.
• Proficiency in communicating technical issues and driving resolution with US-based clients.
• Knowledge of IDOCs, batch jobs, and output types.

Preferred Skills

• Experience with SAP EWM AMS operations.

Key Skills

Education

Any Gradute