Description

Act as the liaison between IT and business users to translate organizational goals into technical solutions.

Responsibilities

• Gather requirements through interviews, observations, and surveys to document complex business processes.
• Analyze source systems to create complete SCRUM user stories and maintain the product backlog.
• Conduct gap analysis on existing processes to propose automation and efficiency improvements.
• Design UI/UX documentation, including storyboards, screen mockups, and wireframes.
• Perform user acceptance and regression testing for PEGA-based applications to ensure quality.

Required Skills

• 7+ years of experience as a Business Analyst.
• 4+ years of experience working on PEGA-based projects.
• 4+ years of experience in business process re-engineering for PEGA projects.
• 4+ years of experience with SCRUM/Agile methodology and best practices.
• 4+ years of experience creating wireframes and mockups using Adobe XD or similar software.
• 4+ years of experience performing user acceptance and regression testing.
• 4+ years of experience delivering end-user training and creating release notes.
• 4+ years of experience analyzing and resolving reported issues with end users.
• Bachelor’s Degree or equivalent technical study.

Key Skills

Education

Bachelor’s Degree