Provide cybersecurity production support for IAM and Splunk platforms in a highly regulated financial services environment, ensuring business continuity and SLA performance.
Monitor security and operational signals, respond to incidents, triage issues, coordinate service restoral, and drive problem engagement to identify root cause and facilitate permanent fixes.
Manage, configure, and optimize SIEM/SOAR capabilities with a primary focus on Splunk, including searches, dashboards, alerts, and automation playbooks.
Collaborate with IT teams to build detection rules, automation playbooks, and dashboards that strengthen security posture in a fast-paced FinTech setting.
Support 24x7 operational needs, including on-call coverage and off-hours work as required, while complying with bank regulatory and security policies and audit requirements.
What's Needed?
5+ years of hands-on experience in SIEM/SOAR administration and security operations, with strong Splunk expertise (searches, dashboards, alerts, playbooks) and advanced threat detection support.
5+ years of hands-on experience in IAM (Identity and Access Management), including expert-level knowledge of access management and entitlement technologies, plus MFA expertise.
Expert-level troubleshooting and production support skills across Windows OS and RedHat Linux, including strong Linux troubleshooting and the ability to work with OpenShift containers.
Solid knowledge of SQL and Oracle (and other database flavors), plus experience with scripting and automation using PowerShell/Unix scripting, Ansible, and related operational tooling.
Experience with incident management, problem management, change/release management, root cause analysis, and ITIL-aligned practices; strong communication skills to explain issues, impact, and remediation clearly