Description

You will design and deliver cloud-based business solutions using AWS, Salesforce, and Amazon Connect.

Responsibilities

• Design, develop, and maintain cloud infrastructure and applications using AWS, EC2, and Elastic Beanstalk.
• Build and implement chatbots and virtual assistant solutions using Amazon Lex and Java/Python based APIs.
• Integrate Salesforce Service Cloud with AWS, Amazon Connect, Lex, MuleSoft, and legacy systems like Java/JEE and Adobe AEM.
• Create CloudFormation templates for common workloads and build tools for deployment, monitoring, and troubleshooting.
• Troubleshoot, debug, and perform infrastructure upgrades to maximize efficiency and minimize downtime.

Required Skills

• 5+ years of software development experience with a focus on Contact Center environments.
• Extensive experience with AWS, specifically Amazon Lex, Amazon Connect, and IVR development.
• Proficiency in Python, JavaScript, .NET, and Perl.
• Experience delivering custom Force.com enterprise applications across Sales, Service, and Financial Clouds.
• Hands-on experience with Azure platform and integrating legacy systems.
• Strong knowledge of Git-based source control, SVN, JIRA, and Confluence.
• Experience with Selenium and designing secure network solutions in AWS.
• Any graduate degree.

Preferred Skills

• AWS certification.

Key Skills

Education

ANY GRADUATE