Description

You will manage on-premises Exchange servers in a hybrid environment integrated with Office 365.

Responsibilities

• Execute mailbox migrations including tenant-to-tenant, on-prem to tenant, and on-prem to on-prem scenarios.
• Manage Microsoft 365 Defender, protection policies, and email security including SPF, DKIM, and DMARC.
• Administer Azure AD Connect to ensure user and group synchronization between local AD and Office 365.
• Resolve complex mail flow issues, SMTP relay configurations, and Outlook connectivity problems.
• Maintain Exchange infrastructure via cumulative updates, security patches, and SSL certificate renewals.

Required Skills

• 5+ years of experience in Exchange and Office 365 administration.
• Expertise in hybrid environment management and Azure AD Connect synchronization.
• Hands-on experience with Microsoft 365 Defender and Exchange Online Protection (EOP).
• Proficiency in managing mail flow, transport queues, and third-party filtering agents like Cisco ESA.
• Technical knowledge of SPF, DKIM, DMARC, and quarantine policy management.
• Ability to perform mailbox recovery, .pst imports, and migration error troubleshooting.
• Experience managing Office 365 licenses and OneDrive support.
• Competency using ServiceNow for incident, problem, and change management.
• Strong documentation skills for maintaining SOPs and KB articles.

Preferred Skills

• Experience with Cisco ESA for email tracking and RCA.
• Knowledge of Office suite activation and terminal server installations.

Key Skills

Education

Any Gradute