Description

Key Responsibilities

• Collaborate with business partners and IT team to develop comprehensive and concise business requirements and user stories to help drive revenue system solutions, in a complex and high volume payment transaction processing environment.
• Lead and deliver multiple system projects running simultaneously.
• Perform User Acceptance Testing and validation of system changes for the global revenue systems in a complex and high volume payment transaction processing environment. The global revenue systems include legacy systems as well as commercial off-the shelf packages such as Oracle Revenue Management & Billing (ORMB).
• Oversee ad-hoc analyses of revenue system processes and data to support future billing transformations.
• Communicate effectively and proactively with all levels of management and articulate ideas and recommendations clearly.
• Develop in-depth understanding of client's revenue management systems.
• Drive efficiency and effectiveness by streamlining, standardizing and automating processes and reporting requirements.
• Work with limited direction and supervision, usually within a complex and changing environment, to drive delivery of solutions and meet project deadlines.
• Ensure compliance with Financial Internal Controls and SOX policies as deemed appropriate. Identify, recommend and implement control improvements throughout revenue processes.
• Provide Subject Matter Expert level guidance on testing and functionality of client's revenue systems to non-Finance users and groups introducing new products and revenue sources.
• Synthesize complex data findings into logical conclusions and impact assessment for management recommendation.

Qualifications

• Bachelor's Degree with a combination of Systems/Accounting/Finance concentration.
• 5 or more years of progressive business and/or systems analysis experience preferably with large, multi-national, publicly-traded companies.
• 5 or more years of progressive experience in revenue operations, billing, or system support functions, preferably with large, multi-national, publicly-traded companies. Solid understanding of the underlying revenue operations business processes encompassing pricing, invoicing, reporting, master data, etc.
• Experience in Oracle Revenue Management & Billing (ORMB) or Oracle Customer Care & Billing (CC&B) strongly preferred. Experience with other enterprise revenue software packages (e.g. Oracle BRM, SAP, Amdocs, etc.) also preferred.
• Excellent communication skills (written and verbal) and ability to translate complex information into comprehensive, concise and high quality business requirements with minimal revisions.
• Excellent data analysis skills and demonstrated experience in testing, validation, Quality Assurance, User Acceptance Testing, and related disciplines. Proficiency in Excel and Access required. Experience and knowledge of Tableau attractive.
• Excellent project management skills and ability to effectively juggle multiple projects at one time and meet project deadlines.
• Familiarity with JIRA Align to enhance strategy alignment and execution efficiency.
• Prior experience navigating system integration complexities in M&A scenarios.
• Knowledge of financial system implementations and finance transformation processes is a plus.
• Demonstrated ability to learn quickly and achieve in-depth understanding of complex processes and systems.
• Excellent understanding of the Agile methodology and Systems Development Life Cycle (SDLC) process.
• Background in payment industry and transaction based billing preferred. Experience and knowledge of Client's transaction processing systems attractive.
• Experience in working with IT and business team to clarify/collaborate business requirements.
• Experience in working with IT to design solutions and using JIRA to manage testing defects

Key Skills

Education

Bachelor's degree