Description

Responsibilities:

• Own day-to-day operational support of Oracle financial systems, including user access, security roles, configuration changes, and functional maintenance.
• Oversee and coordinate outsourced support resources, ensuring accountability, SLA adherence, and effective resolution of BAU items and service tickets.
• Translate Finance business requirements into technical specifications and maintain run books and system documentation for ongoing operations.
• Support the development and execution of a strategic roadmap for Oracle ERP and EPM platforms, ensuring scalability, stability, and alignment with Finance and enterprise objectives.
• Partner with ET teams and Finance teams to plan, test, and deploy Oracle quarterly patches, upgrades, and releases, ensuring minimal operational disruption.
• Design, develop, and maintain integrations and data feeds between Oracle and third-party platforms (e.g., Concur, Revenue Manager (Redi2), TPRM, CounselLink).
• Manage and support ETL processes and inter-module data flows across Oracle Fusion ERP and EPM environments.
• Monitor, troubleshoot, and resolve data feed and reconciliation issues between Oracle modules and downstream reporting systems, leading and executing on action items.
• Partner with Accounting and FP&A to improve data availability, reporting accuracy, configuration effectiveness, and analytical capabilities across Oracle and related tools.
• Oversee Development, Test, and Production environments, ensuring system availability, data integrity, and adherence to enterprise and industry standards.
• Manage backup, recovery, and data validation processes, including reporting to confirm data completeness and accuracy.
• Enforce change management, documentation standards, and design compliance with ET policies and Allspring Enterprise Architecture.
• Review and monitor license usage, system access, and security roles to ensure compliance with internal controls and audit requirements.
• Maintain relationships with Oracle and other vendors, managing license compliance, renewals, and support engagements.
• Act as a trusted technical advisor to Finance leadership, Accounting, FP&A, and ET partners.
• Provide transparency into system health, work prioritization, and delivery progress.
• Support training, knowledge transfer, and adoption to strengthen system utilization across Finance and technical teams.
• Report directly to the Head of Finance / Distribution / Marketing Systems, providing regular updates, insights, and recommendations.

Qualifications:

• Experience supporting financial systems within a corporate Finance or IT environment.
• Hands-on technical expertise with Oracle financial applications, including Oracle Fusion ERP and Oracle EPM (EPBCS, EDM, and EPCM). Experience supporting Oracle Cloud upgrades, quarterly patches, integrations, and production environments.
• Knowledge of financial reporting, analytics solutions, and integrations with external reporting platforms.
• Some experience with PeopleSoft Financials, particularly in environments undergoing system transitions or integrations is a plus.
• Strong understanding of financial processes and how technology can optimize accounting, reporting, and analytics workflows.
• Demonstrated ability to work with business areas to implement continuous improvement projects, leveraging technology and updating processes drives efficiencies.
• Excellent analytical and problem-solving skills with the ability to diagnose complex issues and identify opportunities for optimization.
• Strong communication skills with the ability to translate technical concepts for Finance partners and business needs for technical teams.
• Ability to work independently and collaboratively in a cross-functional environment.
• Remain in stationary position for prolonged periods of time
• Operate computer programs and software
• Ability to communicate effectively with audiences in person and in electronic formats
• Day-to-day contact with others (co-workers and/or public)
• Ability to work in a collaborative business environment in close quarters with peers and varying interruptions

Key Skills

Education

Bachelor's degree