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Sr Gen AI Platform Support Engineer

Lorven Technologies

 

Hartford, CT, USA

Posted On: 30+ days ago
Experience: 5+ years
Availability: Onsite
Openings: 1
Category: Platform Support Engineer
Tenure: No Preference/Any
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Description

You will provide technical support and infrastructure maintenance for a Generative AI platform.

This role is on-site.

Responsibilities

  • Troubleshoot AI/ML model inference and training pipeline bottlenecks to ensure scalability and fault tolerance.
  • Optimize data pipeline resilience and model performance for real-time use cases.
  • Collaborate with DevOps teams to improve deployment processes and implement automated testing.
  • Monitor platform performance, manage logs, and implement optimization strategies.
  • Provide technical support to platform users and document solutions for knowledge sharing.

Required Skills

  • 5+ years of experience in support and maintenance roles.
  • Strong proficiency in Python and Shell Scripting.
  • Hands-on experience with Kubernetes and OpenShift.
  • Experience troubleshooting services deployed on Kubernetes and using Docker for containerization.
  • Experience managing DevOps Build/Release pipelines and infrastructure requirements.
  • Practical knowledge of AWS, GCP, or Azure cloud platforms.
  • Experience provisioning cloud services using Terraform.
  • Proficiency in database management using SQL and NoSQL.
  • Bachelor's degree or any graduate degree in Computer Science, Engineering, or a related field.

Preferred Skills

  • Knowledge of OpenAI technologies.
  • Experience provisioning Gen AI Cloud Services specifically on AWS or Azure.

Education

Any Graduate

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