Description

You will lead HR strategy and operational execution to drive business performance and employee engagement in Bogotá.

This role is on-site.

Responsibilities

• Partner with business and functional stakeholders to execute HR strategies that align with business performance.
• Manage employee relations, including disciplinary actions, grievances, compliance processes, and investigations.
• Analyze and design solutions to address chronic performance challenges and improve satisfaction.
• Deliver standard and customized HR reports by analyzing demographics and business KPIs.
• Apply and communicate reward strategies across the organization.

Required Skills

• 7+ years of experience in the HR field.
• Proven experience in HR roles within the BPO industry.
• Experience overseeing headcounts of approximately 200+ FTEs.
• Advanced English proficiency.
• Bachelor’s degree in Psychology, Business Administration, Industrial Engineering, Law, or a related field.
• Strong verbal and written communication skills for professional and constructive interaction.
• Ability to multitask and prioritize in an environment with changing focuses.

Preferred Skills

• Self-management and proactive skills to develop professional rapport and trust.

Key Skills

Education

Bachelor’s Degree