Description

You will lead organizational change management and data governance readiness to support IT framework updates and regulatory compliance.

Responsibilities

• Design and implement learning and development plans for major IT projects, including success metrics, timelines, and resistance management strategies.
• Develop instructional web and media-based materials such as training modules, job aids, knowledge articles, and video demonstrations.
• Execute stakeholder outreach plans through town halls, focus groups, and usability studies to ensure community engagement.
• Build a comprehensive OCM strategy for data governance, including program branding, milestones, and measurable outcomes.
• Manage communication strategies using ServiceNow, OneTrust, and Microsoft Teams to inform the data governance community.

Required Skills

• 6+ years of experience in organizational change management or data governance within tech-driven environments.
• Proficiency in creating interactive training modules using Articulate 360, Adobe Captivate, and Vyond.
• Advanced multimedia development skills, including video production and web-based content creation.
• Experience designing instructional content for online, hybrid, and in-person formats.
• Proven ability to develop change management strategies focused on adoption and resistance management.
• Experience producing targeted training resources like interactive videos and quick-reference job aids.
• Bachelor's Degree in a related field or equivalent experience.

Preferred Skills

• Experience working in a higher education environment.

Key Skills

Education

Bachelor's Degree