Description

 

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.• 8+ years of experience in technical project management, infrastructure project delivery, IT operations governance, systems engineering coordination, or enterprise technology program management.
• Strong experience managing cross-functional technical forums, operational review cadences, action-item tracking, issue/risk management, and executive-level reporting.
• Experience working with mainframe, DB2, enterprise database, infrastructure, production support, incident/problem management, or mission-critical operations environments.
• Demonstrated ability to translate complex technical issues into clear business impacts, decisions needed, and actionable next steps for leadership audiences.
• Strong organizational discipline with proven ability to manage multiple workstreams, dependencies, stakeholders, and deadlines.
• Excellent written and verbal communication skills, including the ability to prepare concise meeting recaps, status reports, decision logs, and escalation summaries.
• Experience using collaboration and tracking tools such as ServiceNow, Jira, SharePoint, Teams, Excel, PowerPoint, or equivalent enterprise tools.
Education Level: Bachelor's Degree

Education Details: Health Informatics, Information Technology, Information Systems or related discipline

Experience: 5 years experience leading projects in a cross-functional, technical systems implementation

In Lieu of Education
In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Preferred Qualifications
• Experience supporting mainframe modernization, mainframe workload management, DB2 z/OS, DB2 LUW, capacity planning, performance tuning, or production stability initiatives.
• Experience coordinating with managed service providers, infrastructure vendors, engineering teams, application teams, and operations teams in a highly regulated enterprise environment.
• Understanding of ITIL practices, including incident, problem, change, release, and service management processes.
• Experience building executive dashboards, operational scorecards, RAID logs, action trackers, and recurring governance packages.
• PMP, Scrum Master, ITIL, or related project/program management certification preferred.
• Healthcare payer, federal program, financial services, or other regulated industry experience preferred.
Strong Communication skills both written and verbal, Advanced
Ability to successfully lead in a matrixed environment , Advanced

Key Skills

Education

Bachelor's degree