Description

You will manage and support all administrative functions for Jira, Confluence, third-party add-ons, and integrations.

Responsibilities

• Build Jira hierarchies and workflows to maintain consistent structure, taxonomy, and SOX compliance.
• Manage system optimization for shared filters, dashboards, group subscriptions, global permissioning, and email notifications.
• Plan and implement upgrades for project management platforms.
• Create Jira-based reports, dashboards, and planning views to provide stakeholders with actionable metrics.
• Troubleshoot user and system-level issues and develop end-user training materials.

Required Skills

• 5+ years of hands-on expertise with the Jira product suite, including Confluence and third-party add-ons like Portfolio and Structure.
• Experience designing and configuring issue type schemes, screen schemes, custom fields, and workflows.
• Technical expertise integrating Jira with enterprise platforms such as Workday, OKTA, and Slack via APIs and integration tools.
• Proficiency in user management, access roles, permissioning, and project-level configuration.
• Experience writing scripts and managing reports within Jira and supported reporting applications.
• Practical understanding of SDLC and Agile Frameworks, including Scrum and CI/CD practices.
• Ability to communicate technical solutions to both technical and non-technical cross-functional teams.
• Bachelor's degree in Information Technology, Computer Science, or equivalent experience.

Preferred Skills

• Jira Certified.

Key Skills

Education

ANY GRADUATE