Description

KEY RESPONSIBILITIES

• Lead configuration and implementation of OTM modules including Order Management, Shipment Planning and Execution, Freight Payment, Billing and Claims, Fleet Management, and Logistics Network Modeling
• Analyze transportation processes and recommend optimization improvements and provide ongoing system support
• Work collaboratively with Logistics and IT teams to understand program requirements and assist with evaluation of alternative solutions
• Configure rate management, routing guides, itinerary planning, carrier selection rules, and transportation sourcing within OTM
• Support various logistics transportation modes including inbound and outbound, from simple point-to-point to complex multi-modal, multi-leg, and cross-docking operations, fleet management, supply chain management, and 3PL
• Support integration between OTM and other systems including EDI, WMS, Order Management, Planning, and Financial systems
• Provide Go-Live and post-implementation warranty support for resolving technical issues in accordance with agreed SLA terms
• Conduct business process workshops, fit-gap analysis, and requirements gathering with logistics, procurement, and supply chain stakeholders
• Develop functional specifications for enhancements, interfaces, reports, and configurations within OTM
• Manage system testing including SIT, UAT, and regression testing across dev, test, and production environments
• Contribute to solution design including prototype configuration, solution documentation, and testing
• Monitor and optimize carrier performance, on-time delivery, tender acceptance, and freight cost management
• Maintain system documentation, configuration guides, process flows, and operational runbooks
• Mentor junior consultants and provide functional guidance across the OTM workstream

REQUIRED QUALIFICATIONS

• Bachelor's degree in Information Technology, Supply Chain, Logistics, or related field
• 9+ years of OTM experience with at least 2 full lifecycle implementations in mid to large projects across various industry segments
• Strong hands-on functional configuration expertise across core OTM modules — Order Management, Planning, Execution, Rate Management, Freight Settlement, and Carrier Management
• Advanced SQL knowledge required in addition to XML, XSL, and BI Publisher
• Experience with various EDI and integration with OTM including 850, 860, 315, 210, 310, 410, 404, 204, 990, and 856 transaction sets
• Strong understanding of North American transportation modes including truckload, LTL, intermodal, parcel, and rail
• Experience integrating OTM with Oracle EBS or Oracle Fusion ERP, WMS, and financial systems
• Excellent communication and stakeholder management skills — able to present complex logistics concepts to both technical and business audiences
• Experience working in manufacturing, packaging, paper, or consumer goods industries is highly preferred

PREFERRED QUALIFICATIONS

• Experience with Oracle GTM (Global Trade Management) alongside OTM is a strong plus
• Experience with Oracle Fusion/EBS/WMS integrations, OTM workflows, SQL, and logistics/supply chain processes
• Familiarity with Six Sigma, Lean, or continuous improvement methodologies aligned with manufacturing environments
• Knowledge of freight audit, freight payment, and carrier contract management processes
• Experience with large-scale multi-site, multi-country OTM rollouts
• Oracle OTM Cloud or on-premise certification is an added advantage

Key Skills

Education

Bachelor's degree