Product Ownership: Act as the primary voice of the customer and point of contact for the product, managing the product backlog for the team, ensuring that it reflects business priorities and drives value
Vision and Strategy: Develop and communicate a clear product vision and strategy, ensuring alignment with business goals and customer needs.
Prioritization: Prioritize features and user stories based on business value, customer feedback, and technical feasibility, ensuring the team works on high-priority items
Requirements Gathering and Feature Development: Partner with product management and the team to translate business needs into well-defined features, user stories, and acceptance criteria; elicit and refine product requirements, user stories, and acceptance criteria to provide a clear understanding for development teams
Stakeholder Engagement: Collaborate with stakeholders, including business leaders, customers, and development teams, to ensure everyone is aligned with the product vision
Cross-Team Collaboration: Coordinate with Product Manager , portfolio product leadership and other Product Owners to ensure that features for customers and frontline employees are cohesive and deliver business value towards running a successful passenger railroad
Agile Framework: Implement and champion the principles of the Scaled Agile Framework (SAFe), ensuring agile methodologies are followed
Roadmap Development: Contribute to a product roadmap that outlines the delivery schedule and milestones
Metrics and Analysis: Define and track success metrics to measure the value and identify areas for improvement or pivots
Leadership & Communication: Strong leadership, communication, and facilitation skills, with the ability to bridge the gap between business needs and technical delivery
Demonstrated understanding of agile methodologies and the SAFe framework
Ability to prioritize and make data-driven decisions
Strong problem-solving and analytical skills
Experience leading a cloud-focused team, working in Cloud Operations or leading product for a cloud-focused organization
Experience with Jira Software, Confluence, FigJam, Jira Align, and similar tools
Required:
SAFe 6.0 Product Owner/Product Manager Certification or 3+ years of Scaled Agile product ownership or product management in a large organization.
Strong preference for an ITIL certification and demonstrated experience with ITSM
Required:
Typically, a minimum of 5+ years as an agile product owner and a bachelor’s degree; equivalent combination of related work experience/schooling instead of a deg