Description

You will own the financial, operational, and commercial performance of assigned customer programs within a contract manufacturing environment.

Responsibilities

• Act as the primary customer contact for status, performance communications, and requirement fulfillment.
• Manage program master plans, milestones, and schedules to ensure contract commitments are met.
• Monitor program performance across procurement, engineering, manufacturing, quality control, and logistics.
• Identify and resolve program risks and issues through delegation and escalation.
• Drive cost reduction and lead-time improvements while maintaining quality and schedule adherence.
• Lead contract negotiations, administration, and the preparation of quarterly business reviews.
• Maintain a 12-month rolling forecast and reconcile customer liabilities including tooling, NRE, and PPV.

Required Skills

• 8+ years of experience in program management.
• Direct experience in Electronics Manufacturing Services (EMS).
• Proven ability to manage financial performance and cost limitations within a manufacturing setting.
• Experience using data metrics such as Quality, On-time Delivery, and inventory levels to drive performance.
• Ability to manage alignment between Sales Order loads and material requirements to prevent over or under drives.
• Proficiency in managing material transactions within an ERP system.
• Strong interpersonal communication skills for internal stakeholder management and customer presentations.
• Experience in risk identification and resolution within complex program workflows.

Key Skills

Education

Any Graduate