Description

Key Responsibilities

• Build and maintain strong relationships with stakeholders, leadership teams, and software/service vendors to ensure successful program and project delivery.
• Provide strategic guidance and subject matter expertise for software and hardware implementations, IT systems, business processes, and enterprise applications.
• Oversee day-to-day project execution, including defining project deliverables, developing and managing sprint plans, maintaining project schedules, and prioritizing backlogs.
• Support internal communication initiatives and assist with resource planning and allocation activities.
• Ensure project goals and deliverables remain aligned with organizational and stakeholder objectives.
• Lead cross-functional teams through all phases of the System Development Life Cycle (SDLC) utilizing Agile, Waterfall, and hybrid project management methodologies.
• Develop and maintain project plans, resource plans, communication strategies, performance metrics, and reporting analytics to support project delivery.
• Create communication plans that provide business leaders and executive stakeholders with timely, accurate project status updates to support informed decision-making.
• Identify project dependencies, resource constraints, and potential scheduling conflicts, and work collaboratively to mitigate risks and maintain project timelines.
• Communicate project progress, key decisions, action items, risks, issues, and schedule updates across the customer project portfolio.
• Prepare executive-level presentations, briefings, and steering committee communications as required.
• Lead, mentor, and motivate project team members by providing clear direction, timely information, and ongoing support to maximize performance and ensure successful project outcomes.
• Perform additional duties and responsibilities as assigned.

Required Qualifications

Education

• Bachelor’s degree in Computer Science, Business, Finance, Information Technology, or a related field.
• PMP (Project Management Professional), PMI Agile Certified Practitioner (PMI-ACP), Certified ScrumMaster (CSM), or equivalent Agile certification required.

Experience & Skills

• Minimum of 12 years of project management experience, including the successful management and delivery of multiple concurrent initiatives ranging in size and complexity.
• Proven experience leading at least four multi-year enterprise project implementations.
• Demonstrated success managing projects within Agile environments and applying Agile principles and practices.
• Strong leadership skills with the ability to build trust, inspire teams, foster collaboration, and drive continuous improvement and innovation.
• Experience coaching and mentoring team members, including providing constructive written and verbal feedback.
• Exceptional communication, organizational, problem-solving, and stakeholder management skills.
• Proficiency with MS Office Suite, Microsoft Project, Microsoft Visio, and Atlassian Jira/Confluence.
• Strong understanding of SDLC methodologies, project governance, risk management, and enterprise technology environments.

Preferred Qualifications

• Experience managing projects involving cloud-based platforms (SaaS, PaaS), infrastructure modernization, or digital transformation initiatives.
• Experience working with federal, state, or large enterprise organizations.
• Knowledge of change management principles and quality assurance methodologies

Key Skills

Education

Bachelor's degree