Engineering and integration of clinical/connected devices across their full lifecycle (deployment, security, maintenance, and operational support).
Ability to architect, configure, test, troubleshoot, and implement integrated device solutions in an enterprise environment.
• Strong Microsoft enterprise support experience, including
o Microsoft Windows Operating Systems
o Group Policy
o Microsoft Office products
o Citrix
o Print servers
o Anti-virus technologies
Advanced troubleshooting skills, including escalation-level (Tier 3) support for sophisticated technical issues.
Strong analytical and problem-solving skills in a transactional, high-volume, high-availability production environment.
Ability to collaborate cross-functionally (network services, software systems engineering, application development) to restore service and resolve root causes