Description

Key Responsibilities

• Design, develop, implement, and support workflow automation solutions across multiple business functions.
• Partner directly with business stakeholders to identify automation opportunities and gather requirements.
• Analyze existing business processes and recommend solutions that improve efficiency, accuracy, and scalability.
• Lead automation projects from discovery through deployment and ongoing support.
• Troubleshoot production issues, perform root cause analysis, and implement sustainable solutions.
• Monitor automation performance and recommend enhancements to improve reliability and effectiveness.
• Document business requirements, technical designs, and operational procedures.
• Present recommendations, project updates, and automation results to business leaders and technical teams.
• Collaborate with internal teams and external partners to ensure successful project delivery.
• Evaluate emerging automation technologies and provide recommendations for future adoption.
• Support automation governance, best practices, testing, and change management processes.

Qualifications
Required

• 5+ years of experience in software development, automation engineering, business systems analysis, or related technical disciplines.
• Experience designing and implementing workflow automation solutions in enterprise environments.
• Hands-on experience with automation platforms such as Automation Anywhere, UiPath, Blue Prism, Power Automate, or similar technologies.
• Strong understanding of business process analysis and process improvement methodologies.
• Experience gathering requirements directly from business stakeholders.
• Proven ability to troubleshoot complex technical issues and drive solutions to completion.
• Excellent written, verbal, and presentation skills.
• Strong analytical and problem-solving abilities.
• Bachelor's degree or equivalent combination of education and professional experience.

Preferred

• Experience with Robotic Process Automation (RPA).
• Experience integrating automation solutions with APIs, databases, and enterprise applications.
• Exposure to document automation, intelligent automation, or AI-enabled workflow solutions.
• Experience working within Agile or Kanban environments.
• Knowledge of SQL, web technologies, or enterprise application integrations.
• Experience working with distributed teams and external technology partners

Key Skills

Education

Bachelor's degree