Description

You will be a Senior Salesforce Administrator supporting and enhancing our application environment.

Responsibilities

• Support and troubleshoot Salesforce applications.
• Analyze tickets and perform minor enhancements, such as workflow/flow updates or case queue creation.
• Migrate existing workflows and process builder configurations to Flows.
• Update and maintain complex system configurations.
• Collaborate with Salesforce Developers, Banner, and MuleSoft teams when necessary.

Required Skills

• 6+ years of strong Salesforce administration experience (Sales, Service, Community Cloud, Classic to Lightning).
• Ability to interpret tickets, screenshots, and links to identify necessary objects and fields for updates.
• Ability to read and understand code, as coding ability is required for this senior role.
• Experience with LWC, Apex, and Aura.
• Demonstrated experience working in a high-volume environment.

Preferred Skills

• Salesforce Admin or Developer certifications.

Key Skills

Education

Any Graduate