Description

You will own the administration, troubleshooting, and enhancement of the Salesforce application environment.

This role is hybrid.

Responsibilities

• Support and troubleshoot Salesforce applications, interpreting tickets and identifying necessary objects and fields.
• Perform minor enhancements including workflow/flow updates and case queue creation.
• Migrate existing workflows and Process Builder configurations to Flows.
• Update and maintain complex system configurations in a high-volume environment.
• Collaborate with Salesforce Developers, Banner, and MuleSoft teams to resolve issues.

Required Skills

• 6+ years of strong Salesforce administration experience across Sales, Service, and Community Cloud.
• Deep knowledge of migration from Classic to Lightning and Process Builder to Flow.
• Ability to read and understand code, with hands-on experience in LWC, Apex, and Aura.
• Proven experience working in high-volume Salesforce environments.

Preferred Skills

• Salesforce Admin or Developer certifications.

Key Skills

Education

Any Graduate