Description

You will manage Salesforce configuration, customization, and ongoing system support.

This role is on-site.

Responsibilities

• Manage configuration tasks including fields, objects, page layouts, flows, and validation rules.
• Handle user management through roles, profiles, permissions, and security settings.
• Execute data management and migrations using Data Loader, Workbench, and Import Wizard.
• Develop reports and dashboards to provide insights into utility operations and customer behavior.
• Troubleshoot platform issues and provide direct support to users.

Required Skills

• 6+ years of experience in Salesforce administration.
• Proficiency in Salesforce CRM concepts and platform fundamentals.
• Hands-on experience with profiles, roles, and workflows.
• Experience with Agile methodology, business analysis, and user story development.
• Ability to perform troubleshooting and ongoing system support.
• Knowledge of SQL Query.
• Experience managing project upgrades, customizations, and new feature rollouts.

Preferred Skills

• Bachelor's degree.

Key Skills

Education

Bachelor's degree