Description

You will manage and optimize Salesforce.com instances to support business growth and operational efficiency.

Responsibilities

• Configure new and existing Salesforce features including custom objects, fields, page layouts, validation rules, Flows, and Lightning Pages.
• Manage user access and security through roles, profiles, permissions, public groups, OWD, and sharing rules.
• Maintain data integrity by managing exports, imports, duplicate records, and monitoring integration exception logs.
• Develop and maintain reports, dashboards, and technical documentation for all Salesforce processes.
• Resolve technical challenges and escalated administrative support requests to ensure minimal system interruption.

Required Skills

• 5+ years of experience in Salesforce administration.
• Hands-on experience with Salesforce.com configuration and user management.
• Proficiency with Flows, Process Builder, and workflows.
• Expertise in security settings including MFA, SSO, and permission sets.
• Experience managing Custom Metadata Types and Custom Settings.
• Ability to manage and troubleshoot back-end system integrations.
• Strong data management skills including importing/exporting and debugging interfaces.
• Experience with Managed Packages and Lightning Pages.

Preferred Skills

• Experience with change management and deployment processes.

Key Skills

Education

Any Graduate