Description

You will manage and expand the Salesforce instance and surrounding business system footprint.

Responsibilities

• Administer Salesforce support for Opportunities, Quotes, Accounts, and Contacts.
• Execute core support tasks including field creation, permissions, flows, user provisioning, sandbox refreshes, and reporting.
• Manage user and license lifecycle by onboarding/offboarding employees and maintaining profiles and permission sets.
• Maintain interfaces between Salesforce and other business systems.
• Participate in release management, system testing, migration, and maintenance.
• Resolve tier 1 support issues and provide user training and assistance.

Required Skills

• 5+ years of professional experience supporting Salesforce.
• Hands-on experience with Salesforce administration, flows, and permissions.
• Strong troubleshooting and problem-solving skills.
• Knowledge of Salesforce API and integrations.
• Strong written and spoken communication skills for user troubleshooting and resolution.
• Ability to work independently and thoroughly.

Preferred Skills

• Salesforce Administrator or Advanced Administrator Certification.
• Experience with Salesforce CPQ or other CPQ tools.
• Integration experience with DocuSign, Marketo, Conga, Zendesk, NetSuite, or Legal CLM systems.
• Understanding of the Lead to Order process.
• BA/BS degree.

Key Skills

Education

Any Graduate