Description

Lead functional SAP HCM, Payroll, and Time workstreams while managing daily ERP support operations.

Responsibilities

• Lead SAP functional teams across ECC HCM, Time, and Payroll modules.
• Manage daily ERP time and payroll support, IT service desk functions, and service level agreements.
• Coordinate with technical leads to ensure functional specification requirements are accurate.
• Own critical incidents by coordinating resolution parties and managing stakeholder communication during major incident reviews.
• Mentor team members and implement process improvements to drive service delivery performance.

Required Skills

• 10+ years of SAP team leadership experience across HCM, Payroll, and Time modules.
• Hands-on experience with SAP HCM, Payroll, and Time.
• Proficiency in SAP Time and UKG Kronos Dimensions.
• Experience managing service-related processes and meeting customer expectations.
• Ability to own project initiatives and make functional recommendations.
• Proven track record in incident management and stakeholder communication.

Preferred Skills

• Any Graduate degree.
• Minimum 3 years tenure in previous roles.

Key Skills

Education

Any Graduate