Description

You will configure and administer ServiceNow SAM Pro to manage software assets, licenses, and compliance.

Responsibilities

• Configure and administer ServiceNow SAM Pro for software asset and license management.
• Integrate ServiceNow with tools like SCCM and discovery tools for asset tracking.
• Manage software audits and liaise with vendors to ensure compliance.
• Create custom reports and dashboards within ServiceNow for asset management visibility.

Required Skills

• 15+ years of professional experience.
• Bachelor's degree.
• Expertise configuring ServiceNow SAM Pro.
• Strong understanding of software licensing models (per user, per device, subscription).
• Experience integrating ServiceNow with enterprise systems.
• Familiarity with software license management tools and processes.
• Knowledge of AWS and Azure asset management patterns.
• Experience with integration patterns like webhooks and rate limits (e.g., Salesforce, GitHub).
• Strong analytical and problem-solving skills.

Preferred Skills

• ServiceNow Certified Application Specialist – SAM Pro or ServiceNow Certified Application Development – CAD.
• ITIL Foundation certification or higher.
• CSA M certification.

Key Skills

Education

Bachelor's degree