Description

You will lead the implementation and support of ServiceNow modules within a large IT environment.

This role is hybrid.

Responsibilities

• Implement and support ServiceNow web service integrations using Integration Hub, Automation Engine Spokes, and custom REST APIs.
• Develop Service Catalog items and workflows using Flow Designer.
• Execute enhancements for ITSM and ITOM modules.
• Manage and maintain CMDB data and structures.
• Work within an Agile development framework to deliver platform updates.

Required Skills

• 13+ years of overall IT experience.
• 5+ years of experience implementing and supporting ServiceNow in large-scale environments.
• 3+ years of experience with ServiceNow web service integrations, including third-party plugins and custom REST APIs.
• Hands-on experience with ServiceNow Tokyo or higher versions.
• Proficiency in JavaScript, XML, HTML, CSS, and Angular.
• Deep understanding of REST APIs.
• Experience with ITSM and ITOM modules.
• Practical experience with Agile methodologies.
• Bachelor's degree or equivalent graduate qualification.

Key Skills

Education

Any Graduate