Description

Design, develop, and maintain ServiceNow solutions, including custom applications, integrations, and platform administration.

This role is hybrid.

Responsibilities

• Develop and customize Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, Workflows/Flow Designer, and ACLs.
• Design and maintain integrations with third-party applications using REST/SOAP APIs.
• Manage and enhance ServiceNow platform functionality, including ITSM modules (Incident, Problem, Change, Request, Knowledge).
• Perform platform administration, configuration, troubleshooting, and performance optimization.
• Participate in upgrades, patches, deployments, and release management while following development best practices.

Required Skills

• 7+ years of overall IT experience with strong ServiceNow development expertise.
• Proficiency in JavaScript and ServiceNow scripting.
• Hands-on experience with ServiceNow ITSM modules.
• Strong experience with REST/SOAP integrations and APIs.
• Deep understanding of ServiceNow architecture, data model, tables, forms, and workflows.
• Experience with ServiceNow upgrades, deployments, and troubleshooting.
• Ability to translate business requirements into scalable technical solutions.
• Experience working in Agile/Scrum environments.

Preferred Skills

• ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD).
• Experience with additional modules such as CMDB, Discovery, Service Portal, ITOM, or HRSD.

Key Skills

Education

Any Graduate