Description

Key Responsibilities:
 

• Salesforce Development & Solution Design
• Design, develop, test, and deploy scalable Salesforce solutions aligned with business requirements.
• Translate functional requirements into efficient technical designs and implementation plans.
• Build and maintain custom applications using Apex, Lightning Web Components (LWC), Flow and Salesforce platform capabilities.
• Participate in solution discussions and provide recommendations based on Salesforce best practices.
• Ensure application performance, scalability, security, and maintainability.
• Data Cloud & Agentforce
• Develop and support Salesforce Data Cloud implementations, including data ingestion, data modeling, identity resolution, segmentation and activation.
• Build customer engagement use cases leveraging Data Cloud insights.
• Configure and implement Agentforce solutions, including AI-powered workflows, agent actions, prompts and business process automation.
• Collaborate with architects and business teams to integrate Agentforce and Data Cloud capabilities into enterprise solutions.
• Cloud Expertise

Deliver enhancements and solutions across:

• Sales Cloud
• Service Cloud
• Experience Cloud
• Configure and customize Salesforce features to support sales, service, and customer engagement processes.
• Implement automation using Flows, Approval Processes, and other Salesforce declarative capabilities.

Integrations & Technical Delivery:

• Develop and maintain integrations with external applications using REST/SOAP APIs, Platform Events and middleware platforms.
• Participate in technical design reviews, code reviews and deployment activities.
• Troubleshoot complex technical issues and provide effective solutions.
• Follow Agile development methodologies and DevOps best practices.

Growth & Leadership Readiness:

• Demonstrate ownership and accountability for technical deliverables.
• Act as a trusted technical resource within the project team.
• Mentor junior developers and share Salesforce best practices.
• Build leadership capabilities and progressively take ownership of technical streams and small teams.

Required Skills & Experience:

Experience:

• 5-7 years of Salesforce development experience.
• Minimum 2 years of hands-on experience with Salesforce Data Cloud and Agentforce.
• Strong experience delivering Salesforce implementations in enterprise environments.
• Experience working independently with minimal supervision.

Salesforce Expertise

• Strong expertise in:
• Sales Cloud
• Service Cloud
• Experience Cloud
• Data Cloud
• Agentforce
• Salesforce platform customization and configuration.
• Apex Programming, Lightning Web Components (LWC), SOQL, SOSL and Flows.
• Salesforce Security Model, Sharing Rules, Profiles, Permission Sets and Role Hierarchies.

Technical Skills:

• REST and SOAP API integrations.
• Platform Events and Integration Patterns.
• CI/CD and DevOps practices.
• Git-based source control management.
• Agile/Scrum delivery methodologies.

Behavioral Competencies:

• Self-starter with strong ownership and execution focus.
• Strong analytical and problem-solving skills.
• Solution-oriented mindset with the ability to balance business and technical needs.
• Effective communication and stakeholder collaboration skills.
• Eagerness to learn and grow into a Technical Lead role.

Preferred Qualifications:

• Salesforce Platform Developer I Certification (mandatory preferred).
• Salesforce Platform Developer II Certification (preferred).
• Salesforce Data Cloud Consultant Certification.
• Salesforce AI Associate and/or Agentforce Specialist Certification.
• Experience working in large-scale Salesforce transformation programs.
• Exposure to multi-cloud Salesforce implementations

Key Skills

Education

Bachelor's degree