Description

You will provide technical support and implementation for SailPoint IIQ in large-scale customer environments.

Responsibilities

• Support and implement SailPoint IIQ for medium to large scale customers across various industry verticals.
• Troubleshoot and resolve critical incidents under pressure.
• Develop and support SailPoint IDM components, including workflows and forms.
• Manage access reviews and certifications within SailPoint.
• Collaborate with global counterparts to resolve complex technical issues.

Required Skills

• 4+ years of experience in SailPoint IIQ support.
• Minimum 2 years of Level 2 support experience specifically with SailPoint.
• Strong background in Java, J2EE, and Java debugging.
• Proficiency in JavaScript, XML, and other scripting languages.
• Deep understanding of IAM concepts including RBAC, JML, and provisioning.
• Working experience with LDAP concepts and multiple LDAP implementations.
• Experience with application and web servers such as Tomcat, WebLogic, or WebSphere.
• Direct experience in customer-facing roles.
• Excellent oral and written communication skills.

Key Skills

Education

Any Graduate