Description

You will provide hands-on application support for distributed technologies and manage software maintenance cycles. You will troubleshoot issues, debug defects, and maintain application code across environments.

Responsibilities

• Troubleshoot and resolve issues across software components using advanced analytical skills.
• Debug, fix defects, and maintain software programs and application code.
• Deploy fixes to lower environments, conduct testing, and promote changes to higher environments.
• Manage service requests and changes using ServiceNow within ITIL frameworks.
• Collaborate with external vendors to ensure consistent application support.

Required Skills

• 5+ years of hands-on experience in application support on distributed technologies.
• Strong experience in Core Java development.
• Expertise in writing simple and complex SQL queries for Oracle and MS SQL databases.
• Proficiency in Linux environments and shell scripting.
• Hands-on experience using ServiceNow for ITIL service management.
• Experience with VMware and virtualized environments.
• Working knowledge of SDLC and Change Management processes.
• CMOD exposure.

Preferred Skills

• Python programming skills.
• PMLC/SDLC knowledge.

Key Skills

Education

ANY GRADUATE