Description

Key Responsibilities

 

• Lead business analysis activities for PLM-related initiatives, enhancements, integrations, and operational improvements.
• Partner closely with business stakeholders across merchandising, product development, sourcing, planning, production, and operations to gather, analyze, and document business and system requirements.
• Act as the primary liaison between business users, technical teams, vendors, and leadership to ensure alignment on scope, priorities, and delivery.
• Provide hands-on support and functional expertise across PLM platforms such as Lectra, Andromeda, or similar systems.
• Analyze current-state processes, identify gaps and inefficiencies, and recommend scalable process and system improvements.
• Support and coordinate system integrations between PLM, ERP, merchandising, and related enterprise applications.
• Lead and support testing activities, including test strategy creation, test case development, UAT coordination, defect management, and validation of enhancements.
• Create and maintain detailed business requirements, functional specifications, process flows, SOPs, training documentation, and release communications.
• Drive issue triage, root cause analysis, troubleshooting, and resolution efforts across business-critical platforms and integrations.
• Facilitate workshops, stakeholder meetings, and cross-functional discussions to ensure successful project execution and adoption.
• Ensure projects remain aligned to scope, timelines, and business objectives while proactively identifying risks and dependencies.
• Mentor junior analysts and support best practices around business analysis, documentation, and delivery processes.
  
   

What Success Looks Like

 

• Business requirements are clearly defined, actionable, and aligned with operational goals.
• PLM processes and workflows are optimized to improve efficiency, visibility, and data integrity.
• Stakeholders view the analyst as a trusted advisor and subject matter expert across PLM and retail operations.
• System enhancements and implementations are delivered successfully with minimal operational disruption.
• Cross-functional communication between business and technical teams is streamlined and effective.
• Documentation, testing, and process governance standards are consistently maintained.
  
   

Preferred Attributes

 

• Strong hands-on PLM functional expertise.
• Retail and apparel industry experience.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Process-oriented with a continuous improvement mindset.
• Comfortable working in fast-paced, evolving environments.
• Collaborative, proactive, and detail-oriented.
  
   

Qualifications

 

• 10 15 years of experience as a Business Analyst, PLM Analyst, Functional Analyst, or related role.
• Strong hands-on experience with enterprise PLM systems focused on the apparel or retail industry, or similar platforms.
• Experience with Lectra or Andromeda is highly recommended.
• Strong retail, apparel, merchandising, sourcing, product development, or supply chain domain experience.
• Proven experience gathering business requirements, leading workshops, documenting functional specifications, and managing stakeholder communications.
• Experience supporting PLM integrations with ERP and other enterprise platforms.
• Strong understanding of SDLC methodologies, system implementations, testing processes, and change management.
• Experience with process mapping, workflow analysis, data management, and operational optimization.
• Familiarity with tools such as Jira, Asana, SharePoint, Excel, reporting/BI tools, and ticketing systems.
• SQL, reporting, or data analysis skills are a plus.
• Bachelor s degree in Business, Information Systems, Engineering, Computer Science, or related field preferred

Key Skills

Education

Bachelor's degree