Description

Responsibilities

• Lead technical projects across cross-functional teams, including software, hardware and firmware, ensuring alignment with sustaining efforts and delivery schedules.
• Provide program-level support to leadership across operational initiatives such as monthly updates, planning & forecasting, and ad hoc short-term critical project management. 
• Collaborate with cross-functional teams to identify, prioritize and manage tasks and deliverables. 
• Develop and manage detailed project plans, schedules, risk assessments, change control processes, and deliverables. 
• Ensure project strategy and execution comply with client procedures, regulatory standards, and industry requirements. 
• Act as liaison between key program stakeholders and internal/external partners. 
• Define software roadmaps in collaboration with Marketing, Commercial, UX and development teams. 
• Drive process improvements and operational efficiency through cross-functional engagement. 
• Deliver programs within the constraints of scope, quality, time and budget and under circumstances involving multiple moderate-probability, moderate-impact risk factors. 
• Program-level strategic planning, interaction with executive level management, complex issue resolution, excellent communications and team building skills. 
• Manage a group or groups of internal exempt and matrixed employees and contractors that serve on the project(s) to deliver systems and systems enhancements that meet specified requirements. 
• Oversight of project scope definition and management, requirements gathering and documentation, time estimating, project schedule development and tracking, project budget management, project status reporting, issue and risk management, contingency planning, customer interaction, and communications across multiple organizational levels. 

What Makes You Successful

• Proven ability to manage multiple programs across diverse technologies and development stages. 
• Strong prioritization, scheduling and organizational skills. 
• Excellent communication skills – able to convey technical and business concepts clearly to senior leadership. 
• Proficiency with Smartsheet, Jira, Scrum, and Agile development methodologies. 
• Strong leadership and team-building skills that foster collaboration and accountability. 
• Self-starter mentality with a bias for action and the ability to deliver results independently. 
• Experience working in a medical device, healthcare, or other federally regulated industry

Additional Requirements

• Ability to support and collaborate across multiple time zones, including India, EMEA, and U.S. Pacific Time
• Comfort operating in a fast-paced, matrixed organization
• Ability to rapidly onboard into existing programs and assume ownership

What you’ll get:  

• A front row seat to life-changing CGM technology. Learn about our brave #clientwarriors community. 
• A full and comprehensive benefits program. 
• Growth opportunities on a global scale. 
• Access to career development through in-house learning programs and/or qualified tuition reimbursement. 
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.  

Skills: 

• Project estimating 
• Project scheduling & tracking
• Customer interaction and management
• Implementation planning in large organizations 
• Proven people management and team building skills 
• Demonstrated ability to be flexible/ adaptable in exercising judgment in a changing environment and to manage competing priorities 
• Proven ability to learn business processes quickly and to work well with business partners at different levels within the organization 
• Strong ability to assess risk and apply management principles to technology applications/products and business functions 
• Experience delivering technology and business application solutions in a large-scale, multi-platform systems environment 

Key Skills

Education

Bachelor's degree