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Sr. Technical Support Engineer - L3

Azalio

 

Mumbai, Maharashtra, India

Posted On: 30+ days ago
Experience: 8+ years
Availability: Hybrid
Openings: 1
Category: Sr. Technical Support Engineer- L3
Tenure: No Preference/Any
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Description

You will manage L3 operations and resolve complex technical escalations within RHEL and OpenShift environments.

Responsibilities

  • Maintain RHEL server environments and OpenShift clusters to ensure high availability and security.
  • Configure and manage Kubernetes clusters in OpenShift to optimize resource utilization.
  • Troubleshoot and resolve infrastructure and application issues with cross-functional teams.
  • Develop documentation for deployment processes, configurations, and procedures.
  • Collaborate with development teams to design and implement CI/CD pipelines for automated updates.

Required Skills

  • 8+ years of experience in technical support or systems engineering.
  • Hands-on experience with Red Hat Enterprise Linux (RHEL).
  • Deep understanding of OpenShift architecture, deployment strategies, and administration.
  • Strong knowledge of Linux operating systems, networking, and security principles.
  • Proven ability to handle L3 operations and complex troubleshooting.
  • Proficiency in Linux, troubleshooting, and SQL queries.
  • Bachelor's degree.

Preferred Skills

  • Red Hat certified engineer status or relevant Red Hat certifications.

Education

Bachelor's degree

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