Description

• Design, implement, and maintain highly available and reliable production systems.

• Automate operational tasks and infrastructure management using Shell, Python, Ansible, or Terraform.

• Manage and support AWS services including EC2, RDS, S3, IAM, VPC, CloudWatch, and related cloud services.

• Perform Linux server administration, troubleshooting, patching, and performance tuning.

• Monitor application and infrastructure health using tools such as Grafana, Prometheus, CloudWatch, Datadog, Splunk.

• Participate in incident management, root cause analysis (RCA), and problem management activities.

• Define and maintain SLIs, SLOs, and SLAs to ensure service reliability.

• Support PostgreSQL and MySQL databases for operational and basic administration tasks.

• Collaborate with development, QA, cloud, and support teams to improve system reliability and deployment processes.

• Drive automation, observability, capacity planning, security, and operational best practices.

• Participate in on-call support and production issue resolution

Must Have Technical/Functional Skills

• 6-7 years of experience in Site Reliability Engineering, Production Support, DevOps, or Infrastructure Operations.

• Strong understanding of Linux administration and troubleshooting.

• Hands-on experience with AWS cloud services (EC2, RDS, IAM, VPC, CloudWatch, S3).

• Experience with monitoring, alerting, and observability tools.

• Knowledge of incident management, problem management, and RCA processes.

• Experience with automation and scripting using Shell and/or Python.

• Working knowledge of PostgreSQL and MySQL databases.

• Experience with Git version control.

• Understanding of CI/CD concepts and tools such as Jenkins

Key Skills

Education

Bachelor's degree