Includes Splunk, Dynatrace, Kubernetes, Incident management, support, Trouble shooting and Leadership skills
Serve as a senior SRE for one application at EJ (Salesforce) and all its backend components responsible for syncing data between Salesforce and DB2.
These components include Kubernetes workloads (MuleSoft, Java) and Kafka. Together with two offshore SREs, L2 provides support for incidents, releases, and ad-hoc enhancements or requests, typically involving metric analysis, alert creation, dashboard updates, and reporting.
This role will interact with Sr technical architect / Directors and Command center team in Incident call and prod call to answer bigger audience and critical application questions.
Our primary tools include Dynatrace, Splunk, and other monitoring solutions to ensure observability across the system.
Additionally, we are working on a separate backlog for all Key System Apps at EJ, which includes creating SLOs, synthetics, and other Dynatrace configurations to enhance overall SRE maturity and reliability of the applications