Description

You will support customer compute and network environments through 24x7x365 remote operations, focusing on incident resolution, root cause analysis, and ticket elimination.

Responsibilities

• Patch and harden RedHat Linux, Kubernetes, AKS, and ESXi environments.
• Manage security and load balancing infrastructure including Palo Alto Firewalls, F5 Loadbalancers, Arista Switches, and Web Application Firewalls.
• Execute business continuity and disaster recovery activities, including quarterly site-to-site failover validation and tabletop exercises.
• Handle compliance documentation for PCI data requests and collection.
• Perform fault isolation, repair, and root cause analysis summaries.

Required Skills

• 5+ years of experience in SRE or hosting engineering roles.
• Strong administration and configuration skills for RedHat 7, 8, 9, and Windows Server 2012.
• Hands-on experience with VMware and Microsoft Azure cloud services.
• Proficiency in Infrastructure as Code using Terraform and Bicep.
• Experience with Azure DevOps, Atlassian tools, GitHub, and Artifactory.
• Scripting and automation capabilities in Python, Go, Bash, and JavaScript.
• Knowledge of Azure Functions and KeyVault.
• Understanding of VOIP protocols (SIP, WebRTC, RTP) and TLS 1.3 certificate management.

Preferred Skills

• Demonstrable experience in networking troubleshooting for enterprise environments.

Key Skills

Education

Any Graduate