Description
You will provide high-level technical support and system reliability for production environments, working closely with trading desks.
Responsibilities
- Monitor system status and respond immediately to alerts or user queries.
- Diagnose bugs, identify root causes, and manage significant system outages by directing development and infrastructure teams.
- Plan new releases and deployments in collaboration with development teams.
- Interface daily with Front Office and Middle Office users to build strong relationships.
- Execute projects to improve system availability, stability, and performance through capacity analysis and failover dry runs.
Required Skills
- 5+ years of experience in front-line system support and monitoring.
- Strong knowledge of Linux systems, remote server access, and standard UNIX command line tools.
- Proficiency in scripting with Bash or Python.
- Working knowledge of RDBMS systems such as Sybase or Postgres.
- Ability to use SQL for data extraction and analysis.
- Any Graduate degree.
Preferred Skills
- Experience in the finance industry, specifically equities sales and trading.
- Ability to review source code in Java, C++, or Python to diagnose issues.
- Understanding of FIX protocols, reference data, and market data.