Description

Lead operational support and engineering for large distributed software applications.

Responsibilities

• Build software, monitors, and dashboards to assist operations and support teams.
• Provide primary operational support and manage on-call rotations to resolve client issues without escalation.
• Monitor system availability and maintain a holistic view of system health.
• Fix support escalation issues, document technical knowledge, and conduct team training.
• Ensure application performance, quality, and responsiveness through design, testing, and debugging.

Required Skills

• 5+ years of experience as an SRE engineer or lead.
• Deep understanding of AWS Cloud Services including EC2, S3, SNS, SQS, Lambda, VPC, and ALB.
• Experience with Docker, Kubernetes, and Tomcat or other application servers.
• Proficiency with Splunk, New Relic, Prometheus, and Grafana for monitoring and dashboard setup.
• Expertise in Jenkins, GitLab CI/CD, and Java builds using Maven or Gradle.
• Hands-on experience with NPM builds and log analysis to troubleshoot issues.
• Ability to quickly access AWS environments and navigate logs to resolve incidents.
• Experience in all software development phases, from design to implementation and support.

Preferred Skills

• Knowledge of the DevOps process.
• Experience with Python or Shell scripting.

Key Skills

Education

Any Graduate