Description

Key Responsibilities

• Define, monitor, and enforce SLIs, SLOs, and Error Budgets for all eCommerce services
• Drive chaos engineering and game-day exercises to validate fault tolerance
• Architect resilient multi-AZ, multi-region AWS deployments for zero-downtime operations
• Own and evolve Jenkins-based CI/CD pipelines for microservices on Kubernetes/EKS
• Implement GitOps workflows; enforce trunk-based development and deployment gates
• Automate infrastructure provisioning using CloudFormation, Terraform, and AWS CDK
• Manage Akamai CDN configuration: edge rules, caching policies, TLS, WAF, and traffic shaping
• Design and govern caching strategy across CDN, Redis, and Memcached layers
• Build and maintain Splunk APM and Splunk Cloud dashboards, alerts, and runbooks
• Implement distributed tracing (OpenTelemetry) across all microservices
• Partner with InfoSec on PCI-DSS compliance, vulnerability management, and secrets governance
• Enforce least-privilege IAM, network segmentation, and container security scanning
• Mentor junior engineers and foster SRE culture across teams

Required Skills

• Akamai CDN — edge config, WAF, TLS, traffic management
• AWS Core Services — EC2, EKS, RDS, S3, CloudWatch, CloudFront, IAM, VPC, KMS
• Kubernetes / Amazon EKS — production operations, Helm, HPA/VPA
• Jenkins CI/CD — pipeline design and optimization
• Splunk APM & Splunk Cloud — dashboards and alerting
• Security — PCI-DSS compliance, IAM least-privilege, container security scanning
• Infrastructure as Code — CloudFormation, Terraform, AWS CDK
• Distributed caching — Redis & Memcached
• SRE Leadership — SLI/SLO/Error Budget management, blameless post-mortems, DORA metrics

Preferred Skills

• OpenTelemetry and distributed tracing across microservices
• Chaos engineering tooling and game-day planning
• eCommerce platform domain expertise at scale
• Cross-team technical leadership and offshore team coordination

Key Skills

Education

Bachelor's degree