Description

Lead Site Reliability Engineering for eCommerce services, owning SLOs, incident response, and infrastructure resilience across AWS and Kubernetes.

This role is on-site.

Responsibilities

• Define and enforce SLIs, SLOs, and Error Budgets for all eCommerce services.
• Architect resilient multi-AZ, multi-region AWS deployments for zero-downtime operations.
• Own and evolve Jenkins-based CI/CD pipelines for microservices on Kubernetes/EKS.
• Automate infrastructure provisioning using CloudFormation, Terraform, and AWS CDK.
• Manage Akamai CDN configuration, caching strategies, and Splunk APM dashboards.

Required Skills

• 5+ years of experience in Site Reliability Engineering or DevOps.
• Production operations with Kubernetes and Amazon EKS (Helm, HPA/VPA).
• Deep knowledge of AWS core services (EC2, EKS, RDS, S3, CloudWatch, IAM, VPC, KMS).
• Experience with Jenkins CI/CD pipeline design and optimization.
• Proficiency in Infrastructure as Code: CloudFormation, Terraform, and AWS CDK.
• Hands-on experience with Splunk APM and Splunk Cloud for observability.
• Understanding of security practices: IAM least-privilege, container security scanning, and PCI-DSS compliance.
• Familiarity with distributed caching (Redis, Memcached) and Akamai CDN.

Preferred Skills

• Experience with GitOps workflows and trunk-based development.
• Background in chaos engineering and game-day exercises.

Key Skills

Education

Bachelor's degree